Information on the right of withdrawal

1. Right of withdrawal

You have the right to withdraw from this contract within a period of 14 calendar days without the need for justification.

2. Withdrawal period

The withdrawal period will expire 14 calendar days from the day on which you, or a third party indicated by you and other than the insurance company, acquired material possession of the goods.

3. Notification

To exercise the right of withdrawal, you must notify (Name of Jimdo Shop Owner's shop/business, Address, plz and country, phone number and email address) about your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post, fax or email). You may use the model withdrawal form attached here, although its use is not mandatory.

4. Compliance with the withdrawal period

To comply with the withdrawal period, it is sufficient for the communication regarding your exercise of this right to be sent before the withdrawal period expires.

5. Consequences of withdrawal

If you withdraw from this contract, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive ordinary delivery method. that we offer) immediately and no later than 14 calendar days from the date on which you inform us of your decision to withdraw from this contract. We will proceed to make said refund using the same payment method that you used for the initial transaction, unless we expressly agree to another form of refund with you. In any case, you will not incur any costs as a result of the refund.

6. Right of retention

We may withhold reimbursement until we have received the goods, or until you have provided proof of the return of the goods, whichever comes first.

7. Return of merchandise

You must return or directly deliver the goods to us at [insert the shop/business name and geographical address, where applicable, of the person authorized by your business to receive the goods], without any undue delay and, in any case, no later than within a period of 14 calendar days from the date on which you inform us of your decision to withdraw from the contract. The deadline will be considered to have been met if you return the goods before said deadline has expired.

8. Cost of returning the merchandise

You must bear the costs of returning the goods.

9. Compensation in case of decrease in the value of the goods

You will only be responsible for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods.